Who we are
GAPCORP is a global leader in providing innovative automotive solutions and services through its affiliates and subsidiary companies. Our company has been in operation for over 25 years and has a team of experienced professionals dedicated to delivering top-notch customer service.
Our extended warranty services offer protection for various products including automobiles, brown and white goods, and electronic products like mobile phones and TVs. We also operate as a finance and insurance platform for automotive dealers, giving them access to reinsurance and insurance businesses in multiple markets through our affiliated and subsidiary companies. In addition, our call center and insurance broker services provide direct marketing efforts to support the success of our products and services.
Our Security Solution division offers high-profile security solutions and services for the next generation of smart cities to enhance safety and sustainability such as license plate recognition, face and iris recognition, track and trace services, and advanced mobile and communications security solutions.
GAPCORP’s geographical span enables us to identify and evaluate opportunities and tailor our services to meet the needs of our clients. We are dedicated to continuous development and innovation and always looking for new and exciting products to offer to our customers. Our goal is to provide value to our clients. With subsidiaries in various regions around the world, we have a global presence and are able to serve a diverse range of markets.
Customer Service is Our Focus
Our Vision & Mission
At GAPCORP, quality and customer service are the cornerstone of our success. Since GAPCORP’s inception, our commitment to providing unparalleled service to our clients is a key pillar of our success, retention, and continuous improvement. We strive to quickly adapt to market transformation by providing the latest technologies that best serve our stakeholders. GAPCORP is not only a service provider by also an innovator in our business space. Our team is dedicated to fostering an atmosphere of creativity and collaboration, and we work hard every day to earn the trust and respect of our customers, business partners, and employees.
One of the keys to our success has been our focus on best business practices and a proactive approach to meeting the needs of our clients. We believe that by understanding the needs of our customers and working as a cohesive collaborative team, we are able to deliver consistently outstanding quality of services and achieve our ultimate goal of guaranteed client satisfaction.
At GAPCORP, we are constantly adapting to the changing business environment, and we have developed strategies to anticipate and respond to the evolving needs of our customers and markets. AI is now the center of our development to be ahead of the competition. Ensuring that we continue to attract top skilled talented professionals will concretely deliver to our stakeholders dynamic business and top-quality business services and solutions and help us grow and continuously succeed in this competitive landscape.
Our Strategy
Our strategic priorities are based on 5 core principles:
- Target profitable and sustainable growth worldwide Our geographical span enables us to identify and evaluate opportunities, tailor requirements to sustain profit and growth. We maintain progression within a firm financial and underwriting discipline.
- Improve our customer proposition to maintain a competitive edge We offer unique specifications to attract and retain customers, and change these in response to the market rates to always maintain advantage.
- Develop innovative and enhanced product options Being the pioneer in Third Party Administration, we continuously develop our products and seek the acquisition of new and innovative products, which enables us to be the most trailblazing and current provider. GAPCORP has deployed AI and digital technologies for the TPA which added significant capabilities to the TPA platform.
- Ensure operational efficiency and excellence With regular evaluation processes in place, we are able to adapt every aspect of our operations to deliver effectively and to the up-most of our ability.
- Attract and retain talent in the industry We believe we are where we are because of our people. We strive to find the most talented individuals in the industry, keep them with ongoing development, and provide them generous rewards to keep them motivated.
Corporate Governance
GAPCORP is committed to upholding the highest standards of corporate governance and ensuring that our customers and partners have trust and confidence in the way we operate. To achieve this, we have implemented best practices that are in line with internationally accepted standards.
Our corporate governance practices are based on five core principles: alignment of interests among partners, clients, and management; clear channels of communication within the company; strict compliance with reporting requirements and a commitment to transparency; proactive risk management; and responsive reviews, deliberation, and collective decision-making.
We believe that these principles are essential for ensuring that our company is run effectively and efficiently. By aligning the interests of all stakeholders and maintaining clear channels of communication, we can make sure that everyone is working towards the same goals. We are also committed to strict compliance and transparency in our reporting, and we take a proactive approach to risk management to minimize any potential challenges. Finally, we believe that responsive reviews and collective decision-making are key to ensuring that we are able to make informed, strategic choices that are in the best interests of our company and our partners
Corporate Social Responsibilities
GAP Group of Companies recognizes the importance of corporate social responsibility and is committed to giving back to the community. We sponsor projects both locally and internationally to help those in need and make a positive impact in the world.
In addition to financial support, we believe that our time and effort can also make a difference. By getting involved in social responsibility initiatives, we are able to raise awareness about important causes and contribute to the well-being of others. We believe that this not only helps those in need, but it also serves as a reminder to all of us about the power of our actions and the positive impact we can have on the world.
For more information, check Nasser and Rula Watar Foundation Website
Quality Standards
GAPCORP GROUP is committed to maintaining the highest standards of quality and service in all aspects of our business. Our recent re-certification as an ISO 9001:2008 compliant organization is a testament to this commitment and our dedication to meeting the needs of our clients. The ISO 9001:2008 certification is a globally recognized standard for quality management, and it ensures that our policies, practices, and procedures are in place to consistently provide high-quality products and services to our clients. We believe that this certification not only demonstrates our commitment to excellence, but it also gives our clients the peace of mind that they are working with a company that is dedicated to meeting their needs and exceeding their expectations.
